Terms of Service

1. Acceptance of Terms

By accessing, registering for, or using our Site or services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. If you do not agree to these Terms, you must immediately cease using the Site and all associated services.

We reserve the right, at our sole discretion, to modify, update, or replace any part of these Terms at any time. Any changes will become effective immediately upon posting on this page. Your continued use of the Site following updates constitutes your acceptance of the revised Terms.

2. Eligibility & Account Registration

To use our services, you must:

• Be at least 18 years of age (or have the explicit written consent of a parent or legal guardian for specific youth counseling services).
• Provide true, accurate, current, and complete registration information, including a valid name, email address, and phone number.
• Maintain the confidentiality and security of your account passwords. You are fully responsible for all activities that occur under your login credentials.

We reserve the right to suspend or terminate accounts that provide false information or violate community safety standards.

3. Description of Services

Angelbridge Consulting provides online emotional wellness, counseling, and related community pairing services, including:

Therapy & Counseling

Individual, Couples, Family, Career, Christian, Grief, and Addiction counseling sessions conducted online via video, audio note, or chat/text channels. Sessions are scheduled based on duration (10 to 120 minutes) and the availability of counselors.

AngelsUnion Matchmaking

A serious community matchmaking service designed for individuals ready for marriage. It includes profile building, preference filters, staff photo verification, and manual matchmaking suggestions.

Prayer Partner Pairing

A community service pairing clients together for scheduled mutual prayer sessions based on week-by-week calendar availability.

4. Fees, Payments, & Cancellations

Pricing & Multipliers

All service fees are listed on the Site in Nigerian Naira (NGN). Rates are determined by duration, session format (video, audio, or chat), and plan type. An after-hours surcharge multiplier of 1.4x applies to sessions scheduled between 7:00 PM and 9:00 PM (Lagos/Nigerian Time).

Payment Channels

We accept secure online payments via card or USSD transfer (integrated with Paystack and Flutterwave), as well as manual bank transfers. For manual bank transfers, clients must upload clear, legible payment receipts (proof of payment) via the portal for manual verification and confirmation before session booking slots are locked.

Cancellation & Refund Policy

• Cancellations: Clients may cancel or reschedule sessions up to 24 hours prior to the session start time without penalty.
• Late Cancellations: Cancellations made less than 24 hours before the scheduled time may be subject to a cancellation fee or forfeiture of the session fee.
• No-shows: If you fail to attend a scheduled session within 15 minutes of the start time, the session will be considered completed, and no refund will be issued.

5. AngelsUnion Specific Terms

Clients registering for the AngelsUnion matchmaking service agree to the following additional rules:

• Photo Requirements: You must upload a clear, genuine, recent photograph. Profile photo approvals are manually reviewed by admins. Misleading, altered, or inappropriate photos will be rejected.
• Identity Verification: Admins reserve the right to request valid government-issued identification uploads to verify name and age. These documents are stored securely and are not visible to other members.
• Match Compatibility: While our team provides recommendations based on age, values, and location preferences, we do not guarantee matching outcomes or relationship success.

6. User Conduct & Community Standards

You agree not to use the Site or Services to:

• Harass, abuse, stalk, threaten, or intimidate counselors, matches, prayer partners, or other members.
• Share inappropriate, sexually explicit, defamatory, obscene, or hateful content.
• Impersonate any person or entity, or falsely state or misrepresent your affiliation with a person or group.
• Solicit money, personal bank details, or promote external business proposals to matched partners or therapists.

Violators will have their account immediately suspended or deleted without refund, and severe safety violations may be reported to law enforcement.

8. Limitation of Liability & Governing Law

To the maximum extent permitted by law, Angelbridge Consulting, its therapists, and its staff shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of the Site or services, or for matches introduced through AngelsUnion.

These Terms shall be governed by, construed, and enforced in accordance with the laws of the Federal Republic of Nigeria, without regard to principles of conflicts of law. Any legal actions arising from these terms must be filed in courts located in Nigeria.